WebEx Connect enhances productivity by empowering users to collaborate more securely and effectively from anywhere with colleagues, business partners, and customers.
WebEx Connect provides presence, instant messaging, voice and video, voice messaging, desktop sharing, and conferencing capabilities through a single client on your Windows desktop. For additional information, see the chapter on Cisco Unified Presence.Ĭisco WebEx Connect is a Unified Communications client application that is delivered through Software-as-a-Service (SaaS). Cisco Unified Personal Communicator enhances productivity between teams and allows knowledge workers to collaborate anytime, anywhere, and easily escalate their communications through an easy-to-use user interface. Use this chapter to determine which of the following collaboration clients and applications are best suited for your deployment:Ĭisco Unified Personal Communicator is a desktop application that allows users to easily access voice, video, web conferencing, instant messaging, voicemail, and presence information from a rich media interface on their desktop (PC or Mac). Several collaboration clients and applications are available, and each provides an architectural view, deployment considerations, planning, and design guidance around integration into the Cisco Unified Communications System. These clients and applications enable collaboration both inside and outside the company boundaries by bringing together, in a single easy to use collaboration client, applications such as online meetings, presence notification, instant messaging, audio, video, voicemail, and many more.
Cisco recommends that you read this entire chapter before attempting to deploy collaboration clients and applications in your Cisco Unified Communications System.Ĭisco Collaboration Clients and Applications provide an integrated user experience and extend the capabilities and operations of the Cisco Unified Communications System. Note This chapter has been revised significantly for the current release of this document. Design Considerations for Cisco Virtualization Experience ClientsĬisco Collaboration Clients and Applications.High Availability for Cisco Virtualization Experience Clients.Capacity Planning for Cisco Virtualization Experience Clients.Network Considerations (Call Admission Control, Quality of Service, and Bandwidth).Cisco Virtualization Experience Client Manager.Deploying Cisco Virtualization Experience Clients.Cisco Virtualization Experience Client Architecture.Capacity Planning for Cisco IP Phone Messenger.High Availability for Cisco IP Phone Messenger.Cisco IP Phone Messenger Application Architecture.Design Considerations for Cisco UC IntegrationTM for Microsoft Lync.High Availability for Cisco UC IntegrationTM for Microsoft Lync.Capacity Planning for Cisco UC IntegrationTM for Microsoft Lync.Deploying Cisco UC IntegrationTM for Microsoft Lync.Cisco UC IntegrationTM for Microsoft Lync Architecture.Instant Message and Presence Federation Using Third-Party XMPP Clients.Third-Party XMPP Clients Connecting to Cisco WebEx Connect Platform.One Unified CM Integration per Managed Connect Domain.Design Considerations for Cisco WebEx Connect.Redundancy, Failover, and Disaster Recovery.High Availability for Cisco WebEx Connect.Capacity Planning for Cisco WebEx Connect.Cisco Unified Communications Integration.Design Considerations for Cisco Unified Personal Communicator.High Availability for Cisco Unified Personal Communicator.Capacity Planning for Cisco Unified Personal Communicator.Deploying Cisco Unified Personal Communicator.Cisco Unified Personal Communicator Architecture.Design Considerations for Client Services Framework.